Contact Plant & Bloom
We are here and happy to assist you with your new purchase. Do you have a question, for instance, about your order or your invoice? You will find an answer to your question quickly and easily via the topics below. Doesn’t this help answer your question? Click here, fill out the form and we will help you the same day or within 24 hours.
Do you have a detailed question, for example about planting or caring for your plants or flower bulbs? Then visit our blog! It’s where you’ll find everything you need to know about subjects like caring for indoor plants, pruning shrubs and planting flower bulbs. In addition to these tips, you’ll also find all kinds of inspiration for indoors and outdoors. Nice and quite handy for when you’re working with greenery.
Guarantee
You can expect from us that the delivered bulbs bloom as expected. On the Return & Refund policy page you will find detailed information about our warranty.
Complaint
Do you have a complaint? Then we deeply regret that, but of course we are ready to help you. Due to the nature of our products, we ask you to contact us first before returning the items. You can contact us by completing our contact form or by emailing us at info@plant-bloom.com, we will try to help you with your complaint as soon as possible. After receiving your message, you will receive a confirmation from us, after which we will process your complaint.
Shipping
We do everything we can to deliver your order to your home or work as soon as possible. We have therefore chosen USPS as a logistics partner that delivers your package from door to door.
Delivery time and handling: Delivery is handled by USPS Priority mail and will take approximately 3-5 business days.
Delivery cost: The shipping costs are $9.70 (flat-rate). FREE shipping on orders of $49 or more!
Payment Methods
Payment should be easy and secure. That’s why we partner with payment provider Stripe.
You can choose from the following payment methods:
Creditcard
You can pay with your credit card. We accept Visa, Mastercard, American Express, Discover and JCB.
PayPal
Pay easily, quickly and securely with your PayPal account.
Pay later with Klarna
Klarna gives you the option to delay payment for up to 30 days at no extra cost. You don’t need to create an account and there is no credit application either. You will only pay once you have received your order and Klarna sends the payment instructions to your email address.
Apple Pay
Apple Pay is very handy and works on the Apple devices you already use every day. You can pay for your order with peace of mind. Every time you buy something, Apple Pay uses a device-specific number and a unique transaction code. Your card number is therefore never stored on your device or on Apple’s servers. And when you pay, Apple never shares your card numbers with the seller.
Google Pay
Google Pay is a digital wallet and payment platform from Google. It enables you to pay for transactions with Android devices in-store and on supported websites, mobile apps and Google services, like the Google Play Store.
Users link credit or debit cards to their Google Pay account, which is used for making the transactions for in-store or online purchases. On Android devices, Google Pay uses near field communication (NFC) to interact with payment terminals. When signed in to one’s Google account in the Chrome browser, users can conduct transitions with Google Pay on sites that support the service.
